Alert Message

REFINANCE STUDENT LOANS

Pay less interest.

Get more choice.

We offer student loan refinancing that fits your life. Variable rates start at 2.57% APR, and fixed rates start at 3.25% APR with autopay. Get your rate estimate without affecting your credit score.
2 Min: Get Your Rate

Clients who refinance with Earnest save $30,939 on average

PAYING OFF YOUR STUDENT LOANS IS EASY WITH OUR DASHBOARD

  • Tailor your exact minimum monthly payment
  • Increase payment anytime to pay off loan faster
  • Save on interest with optional bi-weekly payments

  • Make extra or early payments without fees
  • Skip a payment and make it up later
  • Consolidate your private and federal loans

earnest student loans mobile app

Save even more when you refinance with Precision Pricing™

PERSONALIZE YOUR INTEREST RATE TO YOUR EXACT LOAN TERM, WHICH CAN SAVE YOU OVER $1,000 IN INTEREST

Pick the monthly payment that's right for your budget. Precision Pricing™ means our student loan rates are just as low at 5-, 10-, 15-, and 20-year terms – and lower for everything in between.

Student loan refinancing the new-fashioned way

BETTER RATES THROUGH BETTER DATA ANALYSIS

Our data-driven evaluation of your full financial profile gives us the ability to offer qualified borrowers lower, more personalized rates than traditional lenders can.

How it works
Illustration of an example financial profile

To be able to pay off my student loans before their original term date and save so much on the life of the loan is huge.

NOEL TRUE, NYU MFA – $85,900 REFINANCED, $38,400 SAVED

A refinancing experience built to save you time and money

QUICK & SIMPLE TO APPLY

rate estimate earnest
loan application earnest
loan decision earnest

2 MINS TO GET YOUR ESTIMATED RATE

By analyzing information beyond your credit score, we can quickly provide you a rate estimate. You will receive your final rate when your application to refinance has been approved.

LOAN APPLICATION

We look at data other lenders don’t, like savings, education, and earning potential. This helps us build a better picture of your full financial profile so that we can offer our clients the lowest possible rates on their loans.

LOAN DECISION

If you’re approved to refinance with Earnest, you can set your exact monthly payment and choose between a variable and fixed rate. How do we decide? Read our eligibility guide.

rate estimate earnest

2 MINS TO GET YOUR ESTIMATED RATE

By analyzing information beyond your credit score, we can quickly provide you a rate estimate. You will receive your final rate when your application to refinance has been approved.

loan application earnest

LOAN APPLICATION

We look at data other lenders don’t, like savings, education, and earning potential. This helps us build a better picture of your full financial profile so that we can offer our clients the lowest possible rates on their loans.

loan decision earnest

LOAN DECISION

If you’re approved to refinance with Earnest, you can set your exact monthly payment and choose between a variable and fixed rate. How do we decide? Read our eligibility guide.

Credit is complicated—learn the basics here

We’ve put together a library of essential resources (like how-to guides, comparisons, and calculators) to help you make better choices when it comes to refinancing student loans. And keep an eye out—we’re always adding more.

Browse Resource Library

learn about loans

Student Loan Refinancing 101

Why Refinance Student Loans?

When you refinance student loans, you get credit for the positive changes to your financial profile since you originally took out the loans. A student loan refinance is a good choice for people who have seen advances in their income, career, or credit score since they were in school.

Our data-driven evaluation of your full financial profile gives us the ability to offer qualified borrowers lower, more personalized rates than traditional lenders can. So whether you want to pay off your student faster or just reduce your student loan payments, we can help.

Refinancing vs. Consolidation

Student loan consolidation is the process of unifying several loans with different rates and terms into a single loan with a single payment. The blended interest rate is determined by calculating the weighted average interest rate of the original loans (meaning higher balance loans have greater impact). Consolidating student loans does not affect the amount of interest you pay—it just simplifies your payments.

Refinancing student loans, on the other hand, is a step beyond consolidation. When you refinance multiple loans, the lender will evaluate your current financial profile to provide a rate that reflects your financial progress since you originally took out the loans. Whereas consolidation just streamlines bills, refinancing also shrinks them. Read more about refinancing vs. consolidation on our blog.

Earnest Student Loan Refinancing Reviews

See what our clients have to say

4.81/5 (107)

Seamless!

Easy website, very helpful customer reps and clean process. I’ve been recommending to everyone in my network!!

David K. - Los Angeles, CA
MBA, University of California-Los Angeles

Safe, Simple, and Convenient

Earnest was a no brainer for us. Having good credit got us a rate that was far below the average of all our school loans combined. Our payment is a bit higher but at least now we know our rate is the best we can get, it will not fluctuate and we are confident that we will have it paid off in 5 years. They ask for a lot of information from you but it's worth putting the time in to get the consolidation completed and it assures you that your information is being protected. I was able to complete almost the entire process online.

Kimberly J. - Charlotte, NC
PharmD, Wingate University

Simple, quick, easy process

I have refinanced a few student loans for my wife and I. Earnest was by far the quickest and easiest process.

Steven M. - Austin, TX
Bachelors, University of Illinois at Urbana-Champaign

Simple

The application process was quick and easy as well as the user platform. Much easier navigation than my previous student loan lender.

Jamie V. - Grand Rapids, MI
MBA, Davenport University

Great service and rates

I refinanced my student loans with Earnest more than a year ago and, now that we're expecting our first baby, we refinanced a second time. Both times were smooth, positive experiences. PLUS - the rates offered were easily the best of all the competitors (and I checked). I appreciate all that Earnest has done for my family.

Haley R. - Houston, TX
Bachelors, Southern Methodist University

Easy and convenient customer service

I was looking to get a lower interest rate and Earnest was the answer. So thankful I stumbled upon them while researching my options online. They took care of everything and made the transfer of my student loan easy and flawless. BEST. DECISION. EVER. Thanks Earnest! You saved me over $8,000!

Paula L. - Marne, MI
Bachelors, Davenport University

Fluid

This has been a most satisfactory experience. Everything from submitting an application, the communication process, deciding on my loan options, and closing. The website and portal is easy and simple. Got a great rate above all.

Merrit Z. - New Albany, OH
Bachelors, Capital University

Easy and intuitive

The refinancing process was super easy and the web-portal is intuitive to use.

Curtis J. - Cleveland Heights, OH
Master of Arts, Urshan Graduate School of Theology

Better than SoFi

Loved SoFi but when it came time to refinance, I was surprised they couldn't come close to Earnest rates! The change was easy and fast. Should have found them years ago!

Michael H. - Kansas City, MO
Bachelors, Kansas State Unviersity

All great service

Thank you for your great service!

Oveys H. - Kirkland, WA
DDS, University of California-Los Angeles

Doing fine

Service is fine and functioning as expected. Online interface could be improved (especially as compared to SoFi's). I like being able to see the amount of interest accrual since last payment and principal balance easily on the first page and that is not possible now on the current web page.

Connor C. - Cary, IL
Masters of Science, Indiana University-Bloomington

Helpful and friendly.

Everyone is helpful and friendly.

Christopher W. - Marshall, IL
Purdue University-Main Campus, PharmD

Overall professional

Overall a professional loan refinance company. Thourough in information and explanations. Customer service always timely and helpful. I was never placed on hold too long when I called. My email was responded to the next business day.

Maenne O. - Ellenwood, GA
University of Georgia, PharmD

Great deal; Effortless

I'm now going to pay off my student loans 5 years earlier than planned due to my refinance with Earnest. The application process was really easy, too. Thank you, Earnest!

Nathan R. - Saint Paul, MN
University of Wisconsin-Madison, JD

Great Experience

I had a great experience recently in refinancing my student loans! The customer service was excellent and very helpful - the process quick. I'm very satisfied and have already let some of my friends know about it!

Ashley D. - Charlotte, NC
George Mason Unviersity, Bachelors

The process was so smooth and professional!

I started the process and found that as I went each step of the way, instructions were clear and easy to follow. When I did my part, they did theirs. Everything fell into place and all was done relatively quickly.

Brenda H. - Sanford, FL
Palm Beach Atlantic University, Masters of Science or Engineering

So far so good

The experience thus far has been good.

Adam C. - Buffalo, NY
Canisius College, MBA

Why the rigamarole?

Why not strive to offer your customers the best deals instead of making them jump through hoops to re-apply for a much better rate? Even re-applying was a pain as it didn't link up to your own system.

Eric H. - Westminster, CO
Colorado State University-Fort Collins, Bachelors

Easiest application and process I have gone through in years!

I had been trying to consolidate my federal and private loans for years, at least 8 to be exact, and until I found Earnest it was impossible to do so. Many refinancers didn't want to consolidate federal and private, many others had a much longer application process and their interest rates did not come close to what Earnest could offer me. Now, I am finally able to see light at the end of the tunnel with my student loans!

Carly W. - Florence, SC
Lock Haven University, Bachelors

Very helpful, terrific experience

Support was great. No wait time. Customer service agent was kind, helpful and followed up later on. Seriously amazing customer service and greatly appreciated.

Steven G. - Commack, NY
New York Institute of Technology, Bachelors

Amazing Customer Service

I have had to contact customer service for a few questions that I had. Each time my response was received complete and timely. I love, love, LOVE that Earnest has biweekly payment options so that I can align payments with my paydays! Much easier to maintain an accurate budget! Thank you, Earnest!!

Chrystal B. - Sheboygan, WI
Drake University, Bachelors

Consolidation made easy

I was in the trenches for quite some time before I came across Earnest. A few of the other bigger named consolidation service providers wouldn't work with me since my smaller named college wasn't in their databases. Earnest gladly worked with me and I'm extremely satisfied with the services they've provided. Through them I've greatly reduced my interest rates and monthly payments, without increasing my repayment terms significantly.

Kyle H. - Parsonburg, MD
Delaware College of Art and Design, Associates

Great and easy to use website

I am glad I chose Earnest. I like you guys as a company and I hope you only grow and find success in the future.

Abey J. - Brooklyn, NY
New York University, Bachelors

Success

I succeeded in finally refinancing my loans! (A goal of the last five years) Thanks Earnest! You won my heart for that action!

Cecilia D. - Santa Cruz, CA
Eckerd College, Bachelors

Great refinancing experience!

I have refinanced with Earnest twice, both with no fees, and got great interest rates each time. They are very helpful with the process as well!

Jennifer A. - Baltimore, MD
University of Maryland-Baltimore, PharmD

Start new loan

The process is very easy and smooth. The adviser was being really helpful with all my questions. Very pleasant experience

Annabel L. - Philadelphia, PA
Temple University School of Pharmacy, PharmD

Easy process! I saved over 203k! refinancing with Earnest chaged my life!

Simply put, get a hold of your loans with Earnest now because you could be throwing money right out the window and not know it.

Rafael R. - Marietta, GA
Amerian InterContinental University-Atlanta, Bachelors

Great Customer Service

I previously had my loans at SoFi, but I heard of Earnest through a friend and I decided to look into them. I found that they were super easy to deal with, have very flexible terms, and amazing interest rates. The customer service is amazing. After some time, I decided to shop around for some lower interest rates, and Earnest offered to lower my interest and match what the competitors were giving me! I would recommend Earnest to all of my friends and family!

Susan B. - St. Louis, MO
St. Louis College of Pharmacy, PharmD

All around great

Best interest rates. Quick responses via text. Super friendly! Highly recommend Earnest!

Danielle K. - Dallas, TX
Baylor University, Bachelors

Easy, fast, flexible

I've been using Earnest for 18 months now. Originally, I was on a variable rate that started to climb. I started the process to refinance with another company when the folks at Earnest reached out to see if they could modify my loan to similar rates. Long story, short, they were able and did so very quickly allowing me to keep the payment flexibility I love with Earnest while getting a better fixed rate. Thank you!

Steven D. - Efland, NC
UNC-Chapel Hill, DDS

Great Company

Everything has been great. My previous student loan company (Navient) clearly did not care about me or my repayment goals. Earnest lowered my fixed interest rate, shortened my payoff date and provided me $200 for transferring my student loans. Earnest is transparent and a great company.

Jasmine R. - Naperville, IL
Nova Southeastern University, Masters of Science

Great Experience, Highly Recommend!

This was a very fast, very pleasant experience. I was able to get updates via chat whenever I needed one, and overall the experience is great. I am saving a ton of money too by doing this refi. Highly recommend!!!

Derek A. - Wakefield, MA
American InterContinental University, Bachelors

Excellent Company

Earnest is awesome and has tremendously helped me in getting my student loan under control. I even got a referral bonus. Can't say enough good things!!!

Nicole S. - Raleigh, NC
DeVry University, Masters of Science

Simple

It was simple and the customer service was very helpful. Much better than sofi.

Katrina H. - Virginia Beach, VA
Old Dominion University, Bachelors

Forward-looking Concept

Earnest offers a progressive take on lending, and surely they're able to approve many applicants that other lenders would not. They do this by examining an applicant's holistic financial picture, rather than focusing on factor (like credit score).

With that being said, I felt that my rate wasn't as low as possible. I work for a financial institution; here, the highest effective score is 710. I understand that companies such as Earnest are for "superprime" borrowers (usually), but I have strong cash flow, credit score, and employment history. Perhaps, I could have received a better rate elsewhere.

Moreover, the application process wasn't entirely friendly. They work with you to a degree, but it's nothing to write home about. My main concern is the application step when you link your accounts up into Earnest. It's counterproductive because it doesn't clearly display the open accounts and their values (tends to lump non-like accounts together when it doesn't understand & displays "N/A" in account balances).

Nicholas T. - Columbus, Ohio
Franklin University, Bachelors

Excellent Flexibility

I love the flexibility to change future payment amounts, payment frequency, and the ability to skip a payment once a year every six months. It is very nice that the first couple of features can be conpleted on the app as often as the customer would like - completely customer driven service.

Richard P. - Sunrise, Florida
Mercer University, MBA

Game Changer!

I was paying 10.5% variable interest on my student loans - by variable I mean only getting variably higher every 6 months. I decided it was time for a big change. I shopped around a little bit and Earnest gave me the best options to choose from. I was able to refinance my student loans for less than half of the interest I was paying before. In doing so, I was able to hack off 3 years of the life of my loan and I will save over $15,000 in interest. Best decision I ever made. Definitely recommend Earnest to anyone that is looking to better their financial future.

Jessica C. - Indianapolis, Indiana
University of Indianapolis, Bachelors

So glad I did this

The process was all done online. They were very easy to get along with very professional. I was able to refinance my student loans for a great savings fairly quickly

John S. - Plainview, Texas
Drexel University, Masters of Arts

Simple

Very easy process refinancing my student loans. Customer service is always quick to reply.

William W. - Tinley Park, Illinois
Winona State University, Bachelors

Easy process & best rates

The entire process of refinancing one of my student loans was incredibly easy. They make everything very clear and digestible. After comparing rates from different companies, I chose to go with Earnest because they had the best rates options for my situation.

Veronica D - Redwood City, California
School of the Art Institute of Chicago, Bachelors

Competitive Rates, Straightforward application

Earnest has extremely competitive rates - certainly the lowest among the places I searched by a decent margin. The process to re-finance my student loans was pretty painless even with the extra depth of information needed in the application. When I needed to reach out for some help, the representative was friendly and helpful. All of this is great - the cherry on top for me is the ability to make a bi-weekly payment as opposed to a monthly one.

Adam N. - Lakewood, Colorado
Colorado School of Mines, Bachelors

Simple process with no catch

I had the opportunity to first talk to a representative before I pulled the trigger and she was very helpful to provide me all the necessary information. I then went through the online steps to apply for a loan to refinance my student loans and t the whole process was very easy and on multiple occasions I reached out for clarification on some items and they were very helpful. In all I was able to refinance to a better rate and pay off my loan early with no penalty! Thanks Earnest for making this a super friendly and easy experience.

Nicholas W. - Fenton, Michigan
Michigan Technological University, Bachelors

Easy process

Easy process, helpful staff, great rates

James D. - Rockville, Maryland
Duke University - Fuqua School of Business, MBA

Simple!

The entire process was extremely simple and smooth.

Emily H. - Gilbert, Arizona
A.T. Still University, DDS

Far and Above

I had tried on numerous attempts to refinance my student loans and every time there was some excuse by the loan company regarding credit history, or amount to refi, or that I hadn't completed my degree. I had never had the opportunity to explain myself, not that I need to because my life fell the way it did for a reason, but always thought having that option may help. The experience seemed more personal, and they staff and customer service I had received from the staff with online interactions was excellent. Always prompt with replies and seemingly happy to help. Thank you, Earnest and your team, you have helped lift a large weight off my shoulders and afford me the opportunity to finally be able to afford to finish off my degree!

Connor H. - Southwick, Massachusetts
Springfield College, Other

Great option if you have had high interest for way too long!

I have been hesitant to refinance my loans, but Earnest made it really easy. Their portal is very usable and their support team was super helpful in walking me through the loan transfer process. I recommend taking the step with them!

Heather R. - Westminster, Colorado
Loyola University Chicago, MBA

I refinanced my Med school loan.

The process was very easy and approval was quick!

Laura M. - Houston, Texas
Baylor College of Medicine, MD

Great.

Thank you for approving my loan. I'm really grateful and appreciate it.

Marco H. - Austin, Texas
South Texas College, Associates

Super user friendly!

Earnest has been so easy to understand & use. I was able to plug in all of my information and get a quick quote. I loved the visual of interest rate and payment options. The app is also user friendly! I couldn't be happier with my transition to Earnest (:

Stephanie R. - Northville, Michigan
Michigan State University, Bachelors

Problem with dashboard.

No account number on dashboard.

Lucas C. - Colorado Springs, Colorado
University of Colorado Denver - Anschutz Medical Campus, DDS

Earnest is a treat!

Great rates. Better customer service.

Patrick D. - Dana Point, California
University of Chicago, MBA

Quick and Easy.

Consolidating all of my student loans was quick and easy. Now I have one payment to worry about and I'm saving hundreds per month and knocked almost a decade off the term of my loans! It's like a burden has been lifted off my shoulders! Thanks Earnest!

Matthew M. - East Longmeadow, Massachusetts
The New England Institute of Art, Bachelors

Impressed

I got a great rate on my own when all other lenders wanted a cosigner. Submitting all the info was easy. Reduced my monthly payment by about $500.

Alexandra P. - Worcester, Massachusetts
Anna Maria College, Bachelors

Fast, easy, great customer service.

I already had a loan with Earnest and I wanted to add an external loan and consolidate the whole thing at a lower rate. This was very easy and will save me $. Thanks!

James A. - Kansas City, Missouri
Kansas City University of Medicine and Biosciences, DO

Do for you what they say they will.

Favorable rates and lots of options on how to repay. So far so good.

Michael B. - Hopedale, Massachusetts
Worcester State University, Bachelors

Easy to use and great rates.

Rates and terms of very competitive and have reduced the overall amount I have to repay.

What makes Earnest shine are all of the configuration options throughout the lifespan of the loan. For example, you can have a payment be pulled every two weeks which matches up with a paycheck, you can increase your payments or decrease your payments, and all information is very easy to use and access.

The overall process was very easy.

Daniel B. - New York, New York
University of Pittsburgh - Pittsburgh Campus, Bachelors

Customer service is horrible!

They're rude, condescending, and don't bother to read your entire message before responding.

Audrey K. - Huntington Beach, California
University of California - Los Angeles, MBA

Great experience.

Earnest has made it really simple to refinance my student loans. The whole process was online with one phone call to verify my identity. You also get to choose your monthly payments and let's you know how much you'll be paying in interest with the amount you've chosen. I would definitely recommend to people

German O. - Daly City, California
California State University - Sacramento, Bachelors

This is how all loan servicers should be

I applied for school loan refinancing with Earnest and got the best interest rate possible, because they didn't just look at one thing in order to determine it. You have to give a lot of financial info which is a little unsettling, but it makes sense. I was able to choose the amount I wanted to pay each month, extending the timeframe for the loan by a few months in order to pay a little less, or shortening the timeframe if I wanted to pay more. I had a few questions that Earnest was able to answer through text or email, which is very convenient! This is how all loan servicers should be.

Alissa Z. - West Orange, New Jersey
Rutgers the State University of New Jersey, Bachelors

This is how all loan servicers should be

I applied for school loan refinancing with Earnest and got the best interest rate possible, because they didn't just look at one thing in order to determine it. You have to give a lot of financial info which is a little unsettling, but it makes sense. I was able to choose the amount I wanted to pay each month, extending the timeframe for the loan by a few months in order to pay a little less, or shortening the timeframe if I wanted to pay more. I had a few questions that Earnest was able to answer through text or email, which is very convenient! This is how all loan servicers should be.

Alissa Z. - West Orange, New Jersey
Rutgers the State University of New Jersey, Bachelors

This is how all loan servicers should be

I applied for school loan refinancing with Earnest and got the best interest rate possible, because they didn't just look at one thing in order to determine it. You have to give a lot of financial info which is a little unsettling, but it makes sense. I was able to choose the amount I wanted to pay each month, extending the timeframe for the loan by a few months in order to pay a little less, or shortening the timeframe if I wanted to pay more. I had a few questions that Earnest was able to answer through text or email, which is very convenient! This is how all loan servicers should be.

Alissa Z. - West Orange, New Jersey
Rutgers the State University of New Jersey, Bachelors

Quick, easy process facilitated by pleasant Earnest reps

I started my refinance project with a competing lender (rhymes with LoHi) and wish I would have skipped them altogether. Rude representatives, long, choppy process. Glad I came to Earnest, who recognized and rewarded my creditworthiness that I've worked hard to achieve. Icing on the cake was that each Earnest rep I spoke with was pleasant and knowledgeable.

Christopher S. - St. Louis, Missouri
Quincy University, Bachelors

An actual chance was given

A big part of being financially responsible is organization. You know who makes it really hard to stay organized? Financial institutions. There was so much trouble in understanding exactly how much I owed and to whom, especially making mistakes like ignoring the issue. It was a lot to try and reconcile. Earnest is exactly what I needed; a clear stance, a clear design, and clear language throughout the entire process. As someone who works at a company that leads in customer support, I was so delighted by the experience. It made something that is inherently difficult and emotional into something I look forward to doing.

Ashley B. - Chicago, Illinois
Ohio State University-Main Campus, Bachelors

Easy application. Good rates!

The application process was quick and easy. Rates were very competitive. My old loan for refinancing was paid off quickly. I like that there's an iPhone app. I can make an extra payment through that very easily.

Cory S. - Washington, DC
University of Rhode Island, PharmD

So far so good!

Earnest not only got me the lowest interest rate, but also the lowest monthly payment. I felt great after getting my loans out of an unnamed predatory student loan servicer that would not work with me in lowering my payments (I don't make a lot of money). My payments have been affordable and have had nothing but positive experiences with their customer service when I've had to call and ask questions.

Jonathan K. - Chicago, Illinois
Savannah College of Art and Design, Bachelors

Great Customer Service with quick loan disbursement!

Even had a $200 referral in my checking account in less than 2 weeks!

Joseph D. - Orange Park, Florida
Southern Illinois University-Carbondale, Bachelors

Attentive

Great experience and quickly completed

Larry K. - Oak Hills, California
Biola University

Easy and quick process

Easy and quick process. Low rates. The support team was patient and excellent when helping me successfully navigate through the process of uploading all my required documents. I have read that the support staff is always available throughout the terms of the loan so let's hope Earnest continues to provide high customer service-one of the main reasons I chose Earnest!

Shawn B. - Cloquet, Minnesota
Saint Mary's University of Minnesota, Masters of Science or Engineering

Great so far, for the most part!

I just re-financed with Earnest and they have been great so far! My only complaint is that you can't apply an extra payment throughout the month to the principal only. The only way to do this is to make the extra payment on the day of your payment is due. Earnest seems to be more advanced than their competitors on other levels except in this aspect, as you can simply call and tell other companies to apply the extra payment to the principal and they do. I hope Earnest can improve this aspect of their business!

Nicole F. - Fort Myers, Florida
South University-Savannah, PharmD

Very easy to work with

This has been an extremely easy and rewarding process. This change has been with little effort but great reward. I'm glad that I have consolidated with Earnest!

Jason C. - Salt Lake City, Utah
Utah State University, Bachelors

Some documentation did not upload properly

Some of the required documentation did not submit as easily as I thought it should have. Customer service was extremely helpful though in guiding me through those issues.

Michael L. - Massapequa Park, New York
Manhattan College, Bachelors

I feel better

I grew very tired of traditional banks/ lenders. They were constantly buying/selling my loans, providing below average consumer service, and making it very difficult to manage my account. Earnest made it very easy to borrow and I ended up with a lower interest rate. Also, they make it very easy to understand the details of your loan.

Joseph G. - Chicago, Illinois
Saint Joseph's University, Bachelors

Great experience so far

Quick response time, great experience so far.

Ryan B. - Quincy, Illinois
Rosalind Franklin University of Medicine and Science, Other Medical

Knowledgeable Employees

I called Earnest support about 8 times when trying to decide on which lender to go with and 2 more times after I made my decision, with only one exception, my questions were answered to my satisfaction and when folks did not know the answer, I was contacted no later than the next day with a response!

Jay B. - Longwood, Florida
South Florida State College, Associates

Quick and easy refinance!

I had an Earnest loan previously, loved the experience, and chose to refinance with them again at a better interest rate after a year. Amazing how the interest rates can change. And Earnest was willing to change my loan accordingly. It was quick and easy! So appreciative!!

Charles S. - Monticello, Arkansas
Harding University, PharmD

Great rates and service

Had all my student loans refinanced with much better rates, the referral bonus is an amazing plus and all the customer service I had was great!

Brett V. - Scottsdale, Arizona
University of Toledo, PharmD

Seamless application process.

From start to finish, this has been one of the best experiences I've had; quick, responsive, easy to follow.

Sarah S. - Fredonia, New York
University at Buffalo, MBA

Great company!

Easy to work with, no one else would give me the opportunity even with really good credit and perfect payment history. Highly recommend.

Brandon M. - Ravena, New York
The College of Saint Rose, Bachelors

Wish they were around 15 years ago!

Earnest saved me thousands. Easy, fair and everything was done efficiently. By creating a vehicle to sensibly Refi student loans, They have become the modern antidote to the excessive corruption and abuses led by Sallie Mae's former monopoly and it's unethical and extortionist practices.

Brian F. - Barrington, Illinois
DePaul University College of Law, JD

Easy transition to save a large amount of money

From the beginning to the end of my process to get my student loans to Earnest, everything was extremely easy and the Earnest folks were extremely helpful. Thanks for saving me a bunch of interest on my loans!

Tyler Z. - Sioux City, Iowa
Briar Cliff University, Bachelors

Good experience

I was surprised at how simple and fast the process was. I had a few issues before and after getting my loan approved and in both cases, the customer support team was very responsive and helpful. I am glad I did this.

Andrew J. - Cottonwood Heights, Utah
American University, Other Masters

Very Easy process

Definitely recommend giving them a shot. Got a great rate and so far I'm liking it

Michael D. - Randolph, Massachusetts
University of Massachusetts, Bachelors

4 1/2 Stars

Earnest approved my loan refinance, when another company did not. Their website is easy to use and navigate. I believe the interest rate could have been a little lower, but it's still better than my original percentage. The application process took longer than I expected, as they needed additional information from me. Not Earnest's fault as I had some credit issues years back, but is excellent now.

I would definitely recommend Earnest. Hopefully my loan payoff over the years happens without any issues.

Brandon S. - Shoreview, Minnesota
Argosy University-Twin Cities, Associates

Quick follow-up

Earnest followed up quickly when I had questions during the process, were very helpful in making the refinance simple. Plus it will save me a lot of money in interest!

Abigail B. - Denver, Colorado
Regis University, Other

Fast & Easy Refinancing

I was able to get approved and refinance my loan to save 3% per year in less than 5 days.

Nick F. - Mount Pleasant, South Carolina
Charleston School of Law, JD

Smooth and easy process.

The process was timely and very easy to understands and follow. Great individualistic approach!

Wojtek K. - Wescosville, Pennsylvania
Kutztown University of Pennsylvania, Bachelors

Great experience.

I kept getting denied from other businesses so when I was approved through Earnest I was ecstatic! The process was smooth and intuitive, and the payoff to my other loans happened faster than I expected. I use the app and auto-pay, which makes everything simple and easy to find. All in all, stellar experience!

Alana C. - Beaver Falls, Pennsylvania
Southern New Hampshire University, Bachelors

Very helpful.

I was relieved instantly by Earnest on my student loan consolidation and refinancing. They are very proactive and without a delay and the interest rate is unbeatable. Awesomness!!!

Foster A. - Bronx, New York
New York University, Bachelors

Great rates and customer service.

Great rates and customer service.

Richard L. - Broomfield, Colorado
Southern Illinois University-Edwardsville, DDS

Happy I took the time

The process to refinance seemed a bit daunting prior to coming to Earnest. With Earnest the process was easy, very thorough and I was informed of the next steps all along the way. Most importantly i'm able to save a lot of money refinancing a student loan that was a high variable rate to a much lower fixed rate with better terms.

Joshua B. - Chicago, Illinois
DePaul University, Bachelors

Easiest most straightforward way to refinance

See headline. Super simple, and their audit mechanism automatically sets up billing if you move forward, which is a great feature.

Frank D. - Boulder, Colorado
University of Chicago, MBA

Very easy and helpful

Makes applying a very easy process with great customer service and great rates too!

Douglas K. - Fishers, Indiana
Purdue University, Bachelors

Easy and helpful.

Transferring my loans to Earnest was very easy and it will save money with a lower interest rate. I am so glad that this is an option. Sallie Mae and Navient have been bilking customers for too long with high interest rates. It's about time that they have serious competition.

Madelyn B. - Escondido, California
CUNY Graduate School and University Center, Other

Quick, Easy, Painless.

After being jerked around by my old loan servicer, refinancing with Earnest was simple and easy.

Elizabeth S. - Greenbelt, Maryland
University of Maryland, Other Masters

Highly satisfied with my Student Loan Refi.

First of all, customer service is top notch and very efficient. I had an e-mail answer within 5 hours. When I called with a question I never had to wait! They were very helpful and knowledgeable.
Second big factor in my decision was the ability to have payments twice a month. I actually had a lower rate with SoFi but went with Earnest because SoFi did not allow you to have two payments a month. This ended up saving me an entire YEAR of additional payments. So in the long run, I saved more money with Earnest. Happy with my decision.

Elise K. - Minneapolis, Minnesota
University of Minnesota, Masters of Arts

Less debt!

Earnest has allowed me to aggressively pay down my student loan debt.

Brian A. - Saint Louis, Missouri
Ross University, School of Medicine, MD

Great customer service.

Great customer service. Quick and easy process.

Arthur A. - Los Angeles. California
California Northstate University College of Pharmacy, PharmD

You guys rock.

So happy I refinanced with Earnest. Great customer service, and I love the flexibility Earnest offers for repayment. Best out there.

Ashley W. - Redondo Beach, California
Pepperdine University, JD

Easy and simple.

Great staff in customer service. Quick to respond to questions. Smooth process in transitioning loans. I was concerned about giving out my info but it was safe and confidential. I have recommended earnest to my colleagues.

Bryson S. - Thomasville, North Carolina
Wingate University, Other Masters

Great Service.

Helped make dealing with student loans a lot less stressful!

Michael K. - Charlotte, North Carolina
North Carolina State University at Raleigh, Bachelors

Excellent Customer Service!

I felt wary of making a change from the Federal repayment system, primarily because I was worried that if something unexpected were to happen to me, that my family would be stuck with a large private loan. With a Master's degree, all paid for in loans, that debt number is pretty high and will remain so for a few years. When I expressed my concerns, Jenny, from Earnest replied quickly to my e-mail with information regarding the policy at Earnest (same as Federal), and was very friendly, even through e-mail. I felt like any question or concern was valid, and would be answered promptly and thoroughly. Now, I'm saving almost 100.00 a month in interest, and feeling much more confident that my student loan debt is manageable in a timely manner.

Cassandra F. - Ewa Beach, Hawaii
Central Michigan University, Masters of Arts

Extremely helpful and kind staff.

Refinanced my student loan (currently held with Earnest) to get a better, fixed rate. The process was very easy and the customer support was what you'd expect -- excellent.

Bryan S. - Ashburn, Virginia
Regent University, Masters of Arts

Not so tech friendly.

Your company's insistence on keeping everything electronic is a significant barrier to getting business done when the technology just doesn't work. It's completely ridiculous that you don't have a fax machine as back-up for when the electronic option isn't feasible. Furthermore, there should be a streamlined application for people who already have Earnest loans and want to re-finance that loan. If I hadn't already invested so much time and energy in my Earnest account I would definitely be taking my business elsewhere, and am considering doing so regardless.

Saskia C. - Winslow, Maine
University of Connecticut, MD

Couldn't be easier.

I did everything online. I don't think there was so much as an email conversation needed, it was all laid out in front of me and I love the payment amount slider. One recommendation would be for you to add an amortization table for those of us who are more interested in the details. Maybe provide that as a link? Thanks!

Chihiro G. K. - McKinney, Texas
University of California-Los Angeles, MBA

Genuine customer service.

My experience has been wonderful. I am so glad I refinanced through Earnest. It has been a pleasant and easy experience so far! I really like the perks of the easy-to-use website and re-amoritization!

Amy K. - Savannah, Georgia
Armstrong Atlantic State University, Other

Fast & Easy.

Fast, easy, and I saved ~$150/month on my student loan payment.

Sarah D. - Boston, Massachusetts
University of Connecticut, JD

Competent support, 21st century UI, excellent rates.

Earnest is a step above the normal players for student loan servicing in terms of responsiveness, website usability, and rates. I recommend Earnest to all my friends.

Eric B. - Ayer, Massachusetts
Wentworth Institute of Technology, Bachelors
See more reviews

Reviews solicited from random sample of Earnest clients since July 2017. All responses are published here in full. No compensation was provided in exchange for reviews.