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privacy and security online lending

Your Privacy and Security at Earnest

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We are more than just a lender; we are a technology company dedicated to changing the status quo of traditional lending.

We use technology to make decisions that are faster, more secure, and more personal for our clients. One of the ways we are doing that is by automating as much of our process as possible.

And as we lean more on technology, we also invest heavily in data security. Security is our first priority for every client, and we wanted to share more about how we ensure your information is safe at every step.

A Secure Application Process

When applying with Earnest, you’ll be asked to link several accounts by entering your username and password. This information is not stored or accessible to anyone, including Earnest employees.

First, we ask you to connect your bank and investment accounts, which provides us with your transaction and financial history. This information lets us see good spending habits and savings patterns.

We also ask you to connect your LinkedIn account so we can pre-fill your application with your education and employment history. As you continue your loan application, you’ll be asked to securely upload a photo of a government-issued photo ID.

We know we’re asking for sensitive information via your connected accounts, and we have built a system to protect your personal information.

Our security safeguards are complex, but it can be helpful to imagine your outside financial accounts as your personal journal. We can read the journal, but can not pull any pages out or write an entry into it. Only you can give us access and we never store your usernames and passwords to these outside financial accounts in our system.

If you are interested in learning more details about our security, please visit our Privacy page here.

Your Information is Never Shared

Under federal and state law, we are required to maintain the personal and financial information that you provided us as part of the loan application process, whether you completed the loan application or not. This is to ensure that we engage in fair lending practices. However, under no circumstances do we ever sell your information (and that includes your email address) to third parties.

We’re dedicated to your privacy and security.

Protecting your information and cyber security at large is a mission we are dedicated to improving all the time. Here are some additional tips when transmitting information online:

  • Never send sensitive information (usernames, passwords, your Social Security number) through less secure methods like email and text message.
  • Before entering any information online, review the website or app’s security policy.
  • Do not install or download any software if you can not confirm the legitimacy and safety of it.

Security at Earnest comes first, and we’re always happy to talk to you about it. If you ever have any questions, please contact our Client Happiness team by emailing [email protected], chatting with us on the website, or calling us at (888) 601-2801.

Come build the future of education financing.

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Disclaimer: This blog post provides personal finance educational information, and it is not intended to provide legal, financial, or tax advice.